The Fred Factor

By: Mark Sanborn   

Pages: 128

Self Help

My recommendation: 8 / 10

Date read: 20th Dec'16

Brief review: The book is about how passion in work and life can turn ordinary into extraordinary. It’s about an employee of US Post named Fred. The book talks about what we can learn from Fred, who is lively, service oriented and customer friendly. A short and crisp read.